The Special District Leadership Foundation Recognizes Truckee Donner Public Utility District

By Vanessa Gonzales posted 03-25-2022 05:12 PM

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Image of Truckee Donner Public Utility District staff in front of truck

The Special District Leadership Foundation’s Transparency Challenge District Spotlight:
Truckee Donner Public Utility District

It is now more important than ever for local governments (including special districts) to be open and accessible to the public. The Special District Leadership Foundation’s Transparency Challenge showcases the many steps districts takes to show they are available and transparent to the constituents and customers.

The Special District Leadership Foundation recognizes Truckee Donner Public Utility District (District) as a 2021 Transparency Challenge winner! The District shares about the process, the benefits of this transparency recognition, and some more about their District below.

Share your experience completing the Transparency Challenge. (What did you learn about your district? How diﬃcult was the application process?)

Completing the application was simple. Truckee Donner Public Utility District had already implemented all the requirements, so the application was easy. We are honored to be recognized for transparency.

Why was completing the challenge important to your district?

The importance to our District is to measure our transparency with other special districts in California. SDLF and CSDA provides the certiﬁcation and overall acceptance for a higher level of transparency.

Now that you have earned your Transparency Certiﬁcate, how will you use the recognition to highlight your district’s accomplishment to your customers, constituents, and/or other stakeholders?

We are very proud of our certiﬁcate. We have completed press releases, posted on our website and social media platforms, and place it on our letterhead. Keeping our certiﬁcate relevant allows us as public constituents to keep an eye on transparency. We also have this as a matrix in our strategic plan.

About Truckee Donner PUD
MISSION:
The Mission of the Truckee Donner Public Utility District is to provide reliable, high quality utility and customer services while managing District resources in a safe, open, responsible, and environmentally sound manner at the lowest practical cost.

VALUES:

Safety- Safety is our way

Safety is our first priority. We are committed to health and safety of our employees, customers, and community through the continuous practice of prevention, education, and awareness.

Communication- Send and receive

Foster positive engagement by creating a strong communicative environment that includes; active listening, transparency, clear, concise, and timely transmission of information, with empathy and respect. This also includes providing and receiving honest feedback.

Integrity- Honest and ethical

Highest quality service to the public and employees, utilizing honest and ethics as our base principles.

Accountability- Own it

A strong performing team with the obligation and willingness to accept responsibility for our actions, maintain a sense of humility and inclusiveness.

Timeliness- Meet our goals and commitments

A highly effective agency and responsive organization meeting goals and expectations in a timely manner.

Work-Life Balance- Work hard, play hard

We value every employee and foster a healthy work life balance culture, allowing emplyees to bring their best selves to work every day.

See this article featured in the California Special Districts magazine, page 19 of the January/February 2022 edition.

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