Electronic Records Management - Includes AI, Social Media and Other Opportunities
$325 CSDA Member / $650 Non-member
Includes lunch
What are the current best practices for managing electronic records in special districts? What practices should your agency avoid? Diane R. Gladwell, MMC, has assisted more than 250 California local government agencies in implementing best practices and gaining control over their electronic records. In this session, she will share both best and worst practices, along with legal compliance requirements for special district electronic records.
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Words That Work: Mastering the Craft of Staff Reports, Agenda Titles, and Meeting Minutes
$325 CSDA Member / $650 Non-member
Includes lunch
Whether you’re briefing a board, informing the public, or capturing the official record, the words you choose matter. This full-day, pre-conference workshop is designed for clerks, executive assistants, analysts, and other district professionals ready to elevate their writing game and communicate with clarity, credibility, and confidence.
We’ll explore how to write staff reports that tell a compelling story and meet legal, administrative, and policy requirements. You’ll learn how to craft agenda titles and recommended actions that are precise, purposeful, and easy to understand. And when it comes to minutes? This session goes beyond the basics to focus on narrative techniques that ensure your minutes are both accurate and accessible, with just the right tone of neutrality and professionalism.
With hands-on exercises, real-life examples, and peer discussion, you’ll leave with practical tools, sample language, and confidence to write with authority, no matter the audience.
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